Protecting your privacy
PubLaunch respects your right to privacy. We will not give your name or personal information to third parties.
Stripe processes all of the transactions on the Site. No one sees your credit card information besides Stripe, not even us.
We do not knowingly collect information from individuals under the age of 18. If are informed that a posting has been made by a person under the age of 18, we will remove all materials posted by such individual and will delete the account used by such person to access our Site.
Postings made on our Site may include links to third-party websites, and such websites will have different privacy policies than those set forth herein. We disclaim all responsibility for compliance with the privacy policies of those third-party websites and strongly urge all users to review such privacy policies.
We want to communicate with you only if you want to hear from us. We will send you email relating to your personal transactions. We will keep these emails to a minimum. You will also receive certain email notifications (forwarded messages, etc.), which you may opt out of. We may send you service-related announcements on rare occasions when it is necessary to do so.
You can opt out of receiving email notifications through your account settings, located on your user dashboard when signed in to PubLaunch.
We do utilize tracking devices (cookies, web beacons, single-pixel gifs, etc.)
You can remove or block cookies using the settings in your browser, but in some cases, this may impact your ability to use the Site.
We use a variety of security measures, including encryption and authentication tools, to maintain the confidentiality of your Personal Information. Your Personal Information is stored behind firewalls and is only accessible by a limited number of people who are required to keep the information confidential.
When you place orders we use a secure server. To the extent you select the secure server method and your browser supports such functionality, all credit card information you supply is transmitted via Secure Socket Layer (SSL) technology. Regardless of these efforts by us, no data transmission over the public internet can be guaranteed to be 100% secure.
Data we collect & store
As part of the registration process, we collect your name, email address, and location of residence (your "Personal Information"). We may additionally track data (including data which has been marked by the user as "deleted") relating to your behavior on the website, including, but not limited to, creating a book project, funding a book project, supplier services and fees, your general geographic region and/or your organization affiliations (your "Project Posting Information").
Please do not post any Personal Information that you expect to remain private in any public forum, including, but not limited to, any Personal Information and/or Project Posting Information. We also reserve the right to collect any data about you which is publicly available; this data may be obtained by us or by a third party engaged by us to collect such information.
We make good faith efforts to store all collected data in a secure operating environment that is not available to the public, although we cannot guarantee complete security. All of our collected data resides on servers in Canada or the United States.
Our web logs collect standard web log entries for each page served, including your IP address, page URL, and time stamp. Web logs help us to diagnose problems with our server, to administer the Site, and to otherwise provide our services to you.
How we may use your data
We may share your Personal Information with the following third parties:
- Campaign Owners for projects which have been funded, and to which you have pledged your support as a contributor.
- credit bureaus, regulators, and law enforcement and tax agencies, in response to a legal requirement or in defense of a legal claim.
We will retain your data as long as your PubLaunch account is active or as needed to provide you services. Personal Information collected as part of a financial transaction, such as your name and billing address, will be retained by PubLaunch for 7 years, as required by the Canadian Revenue Agency.
Access to your data may be obtained by contacting us at firstname.lastname@example.org.
Enforcement & dispute resolution
When we receive formal written complaints, we contact the complaining user regarding his or her concerns; please submit all questions or concerns by following the instructions in the section below.
We have further committed to cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between PubLaunch and an individual. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by us, please contact your local regulatory authority.
Help or feedback
304 - 720 Bathurst St.
Toronto, ON M5S 2R4